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RIWAM

Security and compliance at RIWAM

Customer trust comes first

Under the law 18-07

Customer trust comes first

At RIWAM, protecting your e-commerce and business data is more than a promise - it's our foundation. Every product decision starts with one question: Is this secure for our merchants and their end-customers? We take your privacy, transaction integrity, and data protection seriously so you can focus on scaling your business.

Built for enterprise-grade security

Our platform infrastructure is designed with end-to-end encryption, role-based access controls, and multi-layer defense systems. Whether you are launching your first online store or managing a complex B2B enterprise across 30 custom domains, RIWAM ensures your daily operations, delivery APIs, and customer communications run safely and confidently.

Our Commitment to Security

We continuously improve our systems and safeguard your store through:

  • 24/7 Platform Monitoring: Dedicated infrastructure management ensuring the integrity of your store, checkout flows, and API connections (including our 40+ delivery partners).

  • National & Global Compliance: Strict alignment with industry best practices and full compliance with Algerian Law No. 18-07 regarding the protection and processing of personal data within the national territory.

  • Advanced Threat Defense: Intelligent security layers designed to protect your dashboard, AI agents, and SMS/WhatsApp communication gateways from unauthorized access and vulnerabilities.

Data Sovereignty & Secure Infrastructure

Unlike platforms that route your data through unknown global servers, RIWAM operates on highly secure, localized Virtual Private Servers (VPS) physically hosted in Algeria. We utilize encrypted backups, built-in redundancy, and continuous uptime monitoring to guarantee operational resilience, ensuring your online store never misses a sale.

Transparency & Trust

We believe in full transparency. As a RIWAM merchant, you maintain complete ownership and control over your store's data, customer lists, and staff dashboard permissions. Our technical support team provides clear communication and rapid incident response procedures - so you always know exactly how your business is protected.

Custom Solution

Have a custom project or platform in mind?

Enter your email or WhatsApp number and our engineering team will get in touch to bring your custom website or platform idea to life.

  • Free Project Consultation

  • Fast 24-Hour Response